Privacy Policy from Compass Quill Inc.
Compass Quill Inc. is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website or interact with our services, which include executive coaching, leadership training, resume and cover letter optimization, interview preparation, career transition support, skill development workshops, personal branding, and outplacement services.
1. Information We Collect
We collect various types of information in connection with the services we provide.
- Personal Information You Provide Directly: This includes information you provide when you register for an account, subscribe to our newsletter, request information about our services, participate in workshops, or communicate with us. This may include your name, email address, phone number, professional background, career interests, and any other information you choose to share with us to facilitate our coaching and development services.
- Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand user behavior and improve our online platform.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services, including delivering personalized coaching, training, and support.
- To process your requests and manage your participation in our programs.
- To improve and personalize your experience on our online platform.
- To communicate with you, including sending updates, newsletters, and promotional materials related to our services (you may opt out of these communications at any time).
- To monitor the usage of our online platform and analyze trends to enhance functionality and user satisfaction.
- To detect, prevent, and address technical issues or security concerns.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your personal information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
The security of your personal information is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Retention of Data
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You have the right to withdraw your consent at any time where Compass Quill Inc. relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
7. Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Compass Quill Inc.
- 2847 Yonge Street, Suite 400
- Toronto, Ontario, M4N 2J6
- Canada